Remote document production (ticketing) for consolidators and their subagents.
Fast and easy production of tickets, refunds, revalidations and voids.
The new generation of RDP.
Are you a non-IATA agency but you want to issue air tickets?
Are you a IATA consolidator and you spend a lot of time issuing air tickets for your non-IATA partners? How about letting them do it by themselves and still keep a full control?
Then SmartAgent is just the tool for you.
Travelport Galileo supported
Are you a Travelport Galileo user? Then you as a consolidator can give your subagents access to SmartAgent. You save a lot of time (and money) because subagents can handle most of their everyday operations by themselves in a clear graphical interface, and you keep everything under control at the same time because subagent actions are limited by their prepaid credit.
How does it work?
SmartAgent gives you a chance to automate a majority of your everyday processes related to subagents. They're able to handle these types of transactions: tickets, refunds, revalidations and void procedures.
SmartAgent uses the Amazon Web Services platform that provides the highest security level as well as reliability and capacity.
Web-based consolidator platform
It takes just a few clicks to set up your access. SmartAgent perfectly fits your Galileo Desktop or Smartpoint and makes the document processing much quicker and easier.
Because it's a fully web-based platform, you can use it on your preferred OS. All you need is an up-to-date web browser.
SmartAgent speaks your language
The user interface can be easily translated into any language you wish. All the host notifications and hints that you’re familiar with now look better. Thanks to that you will never get lost in outdated cryptic entries.
Do the same thing, just faster
Document production is a complicated and time-consuming part of your agents' everyday work. SmartAgent makes it easier and increases their productivity. No more cryptic entries for:
Refund from ARC
Reissue with upgrade
Reissue with downgrade
Full ticket refund
Full ticket refund from ARC
No matter who you are – a consolidator, or a subagent – your user rights are within the bounds of your responsibility. As a consolidator, the admin console lets you set up everything necessary for your consolidator business, incl. credit limit per subagents and many other parameters.
Subagents under your control
As a consolidator, you can let your subagents process tickets without any risk. Thanks to SmartAgent, you can now monitor the activity of each subagent and set restrictions based on airline, money balance or transaction type.
Moreover, you receive an e-mail about each and every productive transaction done by your subagents.
Keep your records
Each and every transaction is logged on our server. It means that your records are safe and you can backtrack any transaction back.