June 8, 2018

Automate ticket exchanges, reissues and refunds

Register now for one of the upcoming global webinars.

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GEM (Global Exchange Manager)

Exchange and reissue tickets with a few clicks. Automate ticket exchange...

June 21, 2016

Subtitles are available in EnglishFrenchPortugueseRussianSpanish and Turkish.


Did you know that Global Exchange Manager…

… automates the ticket exchange/reissue process for Travelport Galileo users. It only takes 6 easy steps to get a new ticket for your clien...

March 15, 2016

Dear clients and partners,

Internet Explorer has been replaced with Chrome for Smartpoint 7.0. As both GEM and GRM (Global Refund Manager) are based on Internet Explorer, they must be reloaded first.

When you use the >#GEM< entry, you will get an error message with the...

January 21, 2016

Dear GEM users,

we would like to inform you about a new functionality in GEM – Ticket Exchange with Add Collect Taxes and EMD for Refundable Balance.

This a is a new functionality in the Travelport Galileo system and we have modified GEM accordingly. In an exchange situa...

January 12, 2016

Subtitles are available in Czech, EnglishFrenchPortugueseRussian, Slovak, Spanish and Turkish.

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